With a global environment encountering unprecedented challenges and opportunities, taking rapid action based on informed decisions is a no brainer. Thus, Microsoft Dynamics’ vision of bringing people, processes and ecosystems together so organizations can quickly adapt to change before change happens, helping people be better informed, make smarter decisions and be more productive. Microsoft Dynamics CRM 2011 will deliver on this vision through the “The Power of Productivity”, giving customers familiar, intelligent and connected experiences for people inside and outside an organization.

Familiar Experiences

Deeper integration with Microsoft Office tools, such as Outlook, Excel, Word and the contextual ribbon ensures a more natural and familiar working experience reducing training requirements and improving user adoption.

Intelligent Experiences

Helping people make informed decisions by giving them better intelligence about their organization, customers and other relationships by giving then new ways to visualize their data and analyze details.

Connected Experiences

Connecting people, processes and data from inside and outside an organization to work together more efficiently and effectively.